The Art of Customer Relationships: Growing Your Sales Authentically


Great relationships are the key to building a successful business. People want to do business with those they know, like, and trust. Creating and growing your relationships with your buyers (retail and wholesale) as well as your employees, trade show and craft show reps, and even your fellow designers can make a huge impact on your sales and overall business. Robin Kramer, a rock star independent sales and marketing consultant and partner in Flourish & Thrive Academy, explores the why, what and how of Customer Relationships.

WHAT: The Art of Customer Relationships: Growing Your Sales Authentically

WHEN: Wednesday, October 7th, 7-9pm

Please be aware of city traffic and neighborhood parking issues to arrive on time for refreshments, networking with your peers, and to meet the Urban Air Market team.


DSF Clothing Company

520 Haight St. San Francisco, CA

RSVP to reserve your spot!


About The Guest Speaker:

Robin Kramer- Flourish & Thrive Academy

Robin Kramer, a rock star independent sales and marketing consultant and the community leader and director of strategic relationships over at Flourish & Thrive Academy, an active community of jewelry designers who are changing the face of the jewelry industry.

Robin has an impressive history with leaders in the retail industry that have built their brands on innovative merchandising and strong service cultures. Among these brands are Williams-Sonoma, Inc. and Gap, Inc.

For the past 15 plus years, Robin has worked with primarily small, upscale wholesale brands and designers to bring their products to market, position these niche brands for maximum exposure to their target customers and build relationships with national and international retailers. One such brand was Dogeared Inc., a jewelry company where she was the director of sales for 5 years. Robinhelped Dogeared grow from a small company into a well-known jewelry brand. Sales grew over 800% in just a few short years. The line went from being sold in specialty boutiques to include major department stores and chains like Nordstrom, Neiman Marcus Direct, CUSP, Bloomingdale’s, Lord & Taylor, Von Maur and South Moon Under.

In 2010 Robin started her consulting business, RedBoot Consulting and in 2012 she partnered with jewelry designer Tracy Matthews to launch Flourish & Thrive Academy, an online school dedicated to teaching jewelry designers how to get their jewelry on more of their DREAM Clients and raving fans.

In addition to the vivacious community, F&TA offers incredible designer support services such as a complete jewelry business program and an ever-growing library of free sales, marketing, and business resources.

About the Venue:

DSF Clothing Company‘s mission is to promote and preserve the independent and creative artists and designers while still providing uniquely curated products to their customers. Since opening our doors in 2006 as a clothing store and art gallery, their motto has been, “Prosperity Together”. Every designer, artists, and brand they collaborate with is a part of a cultural shift. Art, music, fashion are all mediums for cultural expression, and the people behind them are creating the shift. DSF aims to revolutionize the independent boutique experience with amazing people and their products.

Get the Latest News